Service and operation of projects

Service and operation

We provide service support and ensure operation of more than 150 websites.

We believe that for a client it is equally important to have a quality application or presentation and their long term operation without problems, together with updates. We will fully adjust to your needs in this area, because we know that each customer requires an individual approach. If you do not have the capacity to implement the updates with the publishing system yourself, you can leave everything to us. Just send a request and then check the results.

Technical support

All services related to the operation of presentations and applications are in charge of our technical support department, who guarantees the customer the agreed deadlines and quality. Once development and implementation has been finished, the project passes to the care of the technical support department. This ensures that the project managers will not be overtaxed with the care of those projects they've already realised. In addition to contractual guarantees, we put emphasis on a personal approach to each customer and their needs.

We provide the following services for updating and operation

  • Content update within an agreed deadline.
  • Technical support of Topinfo CMS publishing system.
  • Advisory service for your specific application.
  • Regular upgrades for Topinfo CMS
  • Addressing the requirements for project functionality extensions
  • Training for Topinfo CMS
  • Optimised professional hosting servers.

Operation and servicing are always comprehensive services which ensure the smooth running of the whole application or presentation. Professional hosting in our own servers allows us to flexibly react to all kinds of requirements and makes it easier to solve problems because we do not need to communicate with any other supplier.

Topinfo Professional hosting

Your internet application or presentation will be located in servers with fast connection to the backbone of the internet. We ensure secure and continuous operation of all the necessary technical means, and optimised configuration for operating Topinfo CMS publishing system or your own application.

webhosting - server

Hosting for us means a standard service with a higher than standard quality

  • Servers are located in an air conditioned, constantly guarded space.
  • Monitoring of loading and prevention of attacks.
  • Server supervision and presentation operation 24 hours a day
  • Regular backup of data
  • Disk storage capacity that will not set you limits
  • High speed connection directly to the backbone of the internet
 

Contacts:

Topinfo s.r.o.
Thákurova 531/4
160 00 Prague 6
Czech Republic

tel.: +420 233 081 141
fax: +420 233 081 109
e-mail: